Warnings Issued by ICP to UAE Residents: Stay Aware of Deceptive Online Accounts Offering expedited Services
In the United Arab Emirates (UAE), the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) has urged the public to be vigilant against unauthorized entities that falsely promote ICP services, particularly those promising quick visa or residency processing for high fees.
These unauthorized entities often operate on social media platforms and websites, but it is essential to note that the ICP does not grant any privileges to third-party agents or social media accounts advertising expedited services.
These harmful practices include collecting money illegally by misleading applicants with fake promises of fast-tracked services, spreading false information about visa options, potentially compromising personal and financial information, undermining public trust, and posing security risks.
To avoid these risks, the ICP advises using only official channels such as its website, smart application, and licensed typing centres for all visa and residency applications. Any services or adverts outside these channels should be treated with caution, and personal or financial details should not be shared with unverified agents or consultants.
Suspicious websites or social media accounts promoting fraudulent services should be reported to authorities, as the ICP is actively monitoring and taking legal action against offenders. It is also recommended to verify all information directly from official ICP communications to avoid falling prey to scams or misinformation.
The ICP's Digital Customer and Government Digital Service Policy, launched as part of the UAE Government Services Strategy, aims to strengthen trust in the use of all types of digital services across the country. The policy is built on six main pillars: Digital and Proactive Government Services First, Requesting Data Only Once, Digital Government Enablers, Unified Digital Platform, Continuity of Digital Services, and Promotion and Awareness.
In addition, the Ministry of Human Resources and Emiratisation (MOHRE) has introduced a new and integrated communication system consisting of 14 electronic and smart interactive channels. The 80060 Contact Center, equipped with the latest digital systems and smart programs, offers exceptional and innovative services in 20 of the most widely spoken languages in the labor market.
By following these guidelines, you can ensure you engage only with authorized, transparent, and secure ICP services in the UAE. The policy also enables comprehensive and integrated digital system connectivity among federal government entities, enhancing governmental efficiency in service delivery and optimizing the use of human, financial, and technological resources.
- In light of the unauthorized entities promoting dubious ICP services on social media and websites, it's crucial to recognize that the ICP does not collaborate with third-party agents offering expedited services, such as health checks required for visa applications, which can potentially compromise personal and financial data.
- The UAE government, through the Ministry of Human Resources and Emiratisation (MOHRE), has established a secure communication system with 14 electronic and smart interactive channels, including the 80060 Contact Center, aimed at providing transparent and secure services in various fields like health and technology, thereby upholding public trust and protecting citizens from potential scams.
