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Report on the Subject Matter

Discussion on Streamlining Risk Detection at Rabobank by Dann Wijfje and Andrés Lara Buendia during CamundaCon 2025, Amsterdam, revolves around the use of Camunda.

Title: Description of the Situation
Title: Description of the Situation

Report on the Subject Matter

**Rabobank Streamlines Financial Economic Crime Operations with Camunda**

Rabobank, one of the world's leading financial institutions, has partnered with Camunda to enhance its internal efficiency and customer experience by leveraging Camunda's process orchestration capabilities. The partnership aims to create a unified, efficient, and transparent Financial Economic Crime (FEC) platform that can scale with the bank's needs and stay ahead of financial crime.

Camunda's process orchestration provides a single orchestration layer, connecting four key systems involved in Customer Due Diligence (CDD) and fraud detection. This unified platform allows for end-to-end visibility and automation, streamlining operations and ensuring that all steps in a process are executed efficiently and consistently.

The Dutch National Bank, which heavily regulates Rabobank, requires stringent compliance measures, including the detection of financial crime at scale. With over 4 billion transactions processed annually, automation is essential to handle the volume and complexity. Camunda's platform helps Rabobank automate its FEC operations, reducing processing times and manual effort, thereby lowering the risk of human error.

Camunda's Self-Managed version offers the flexibility and control that Rabobank needs. However, securing infrastructure, integrating with internal systems, and ensuring reliability at scale are key challenges that the bank has had to address. Despite these challenges, Rabobank hopes to achieve a modular, responsive, and transparent FEC platform that can adapt to the bank's evolving needs.

In addition to its FEC operations, Rabobank is also evaluating Camunda as the orchestration layer for a new customer risk rating engine. The bank's use of Camunda has already resulted in streamlined operations, improved response times, and reduced manual effort.

A real-world use case involving Politically Exposed Persons (PEPs) demonstrates the benefits of Camunda's orchestrated workflow in reducing investigation time and human error in fraud detection. With Camunda, analysts now spend three times less effort per case.

However, the specific details on how Rabobank uses Camunda's Self-Managed platform for its FEC operations are not explicitly mentioned in the available information. Nevertheless, the general benefits of Camunda's platform can be inferred to include improved efficiency, reduced manual effort, and enhanced automated fraud detection capabilities.

In the fight against financial crime, Rabobank is making significant strides with Camunda. The bank aims to combat the estimated €16 billion that is laundered each year in the Netherlands, much of it tied to drug trafficking and fraud. By automating compliance checks, streamlining investigation processes, and enhancing collaboration, Rabobank is better equipped to detect and respond to financial crime.

  • Leveraging Camunda's technology, Rabobank seeks to create a unified, efficient, and transparent Financial Economic Crime platform, aiming to scale with the bank's needs and combat financial crime.
  • With Camunda's technology, Rabobank streamlines its operations, improves automated fraud detection capabilities, and reduces manual effort, serving as a vital tool in the bank's fight against financial crime.

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