Practical approaches and tangible examples for small businesses implementing Artificial Intelligence
In the ever-evolving world of business, small and medium-sized enterprises (SMEs) are increasingly turning to artificial intelligence (AI) to help manage their day-to-day operations more efficiently. One such AI tool, AI Companion, is making waves as a valuable addition to the Zoom Workplace suite.
AI Companion offers a range of features designed to simplify the lives of small business owners and employees. It can summarise long email chains or chat threads, answer specific questions, and prioritise voicemails, ensuring that important messages are never missed.
But AI Companion doesn't stop at communication. It can integrate seamlessly with existing tools and apps, such as Zoom Workplace, for a more cohesive experience. This integration allows AI Companion to assist in drafting documents, such as blog posts or product launch briefs, by pulling in information from meeting summaries, uploaded documents, and emails.
One of the key benefits of AI Companion is its ability to generate meeting summaries. These summaries, broken down by topic and identifying next steps, can help employees who may have missed a meeting to stay informed about decisions and discussions. Furthermore, AI-generated meeting summaries can aid in quicker and more efficient communication, as they provide a concise overview of the meeting's content.
AI Companion can also compose messages for small businesses, helping to streamline communication and improve customer service. This feature is particularly useful in the Zoom Mail and Zoom Team Chat platforms, where AI Companion can help respond to customer inquiries more quickly.
For SMEs in industries such as construction, wood, and metal processing, AI Companion can automate administrative tasks, optimise material calculation, improve quality control, and manage inventory efficiently. This is achieved through the use of technologies like intelligent image recognition, predictive algorithms, and AI chatbots.
Despite its numerous benefits, a lack of familiarity with AI is a common barrier to its use in small businesses. To address this, onboarding and training are essential. Employee training and education are crucial for effective AI implementation, ensuring that everyone in the company understands how to use AI Companion and reap its benefits.
AI Companion is included at no additional cost with eligible paid plans of Zoom Workplace, making it an accessible solution for many small businesses. Furthermore, specialized guides and consulting are available to help SMEs overcome challenges in AI deployment, providing structured approaches, ROI calculations, and infrastructure adaptation strategies.
In conclusion, AI Companion is a powerful tool for small businesses looking to streamline their operations and improve efficiency. By automating administrative tasks, summarising long documents and emails, and aiding in quicker communication, AI Companion is helping businesses to work smarter, not harder. So why not take the leap and explore what AI Companion can do for your business today?
Access to the report can be found here.
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