Online Marketplaces for Used Goods: Sellers Falling Victim to Misdeeds
In a recent development, consumer advocates and authorities have issued warnings about a rise in phishing scams targeting sellers on popular second-hand platforms like Kleinanzeigen.de and Vinted.de. These scammers exploit the trust-building offers on these generally secure platforms to lure sellers to fake platform sites.
The fraud scheme works by scammers sending a link or QR code via SMS, email, or messenger, leading sellers to a fake version of the platform's site. On the phishing site, sellers are prompted to enter account or credit card details, supposedly to receive the buyer's payment. However, consumer advocates warn against entering such details, as sellers do not pay out money in these transactions.
Scammers aim to steal account or credit card information from sellers on the phishing site. To avoid falling victim, sellers should be cautious of unexpected links or QR codes from unknown buyers, especially if they lead to a site that looks like the platform's official site. It's crucial to communicate only through the official platform and avoid being redirected from it.
These platforms hold the paid amount until the buyer confirms receipt of the item, but scammers bypass this system with their phishing tactics. After an incident, it's important to change your platform password and enable two-factor authentication for login. If necessary, freeze your account and cards after an incident.
If you've fallen victim to an online scam, you can use the free Emergency Check Page provided by consumer centers for guidance on next steps. It's also crucial to monitor your account activity and contact your bank immediately if you see unusual transactions. Scammers may make unauthorized transactions, potentially causing irreversible financial damage, especially if sellers have authorized a payment in their bank app.
To stay safe, consumer advocates advise learning how payments work on a platform, paying attention to warnings about current scams and security tips in the platform's help centers. They also recommend reporting fraud and suspicious accounts to the platform's operator and filing a police report via the "Online-Wache" portal.
In addition to these platforms, phishing scammers use advanced phishing-as-a-service infrastructures like VoidProxy, which targets Microsoft and Google accounts, and exploit compromised email service providers to send phishing lures. They also misuse remote access software like AnyDesk by phishing victims into installing it or distributing fake AnyDesk versions with malware. Fraudulent websites impersonating banks are another platform used for credential harvesting.
Stay vigilant and protect your personal information when using online platforms for transactions. By following these safety tips, you can help prevent falling victim to these scams.
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