Skip to content

Migration center stymied due to language difficulties in Sakharov

Foreigners encountering difficulties understanding the Russian-language app for processing documents at the Moscow migration center have led to a surge in queues.

Migration center mysteriously stalled due to linguistic difficulties in Sakharov
Migration center mysteriously stalled due to linguistic difficulties in Sakharov

Migration center stymied due to language difficulties in Sakharov

A critical situation has unfolded at Moscow's Sakharovo migration centre, as foreigners face significant inconvenience due to a Russia-language app for document processing. The app, designed to streamline the process, has instead led to increased queues and extended waiting times.

The app's fully Russia-language interface is causing difficulties for foreigners who are unable to navigate its features independently. As a result, migrants are spending hours, sometimes even entire days, in queues at the centre. The inefficiencies of the document processing procedure at the centre are exacerbated by the app's issues, leading to ongoing problems.

The app does not offer a choice for a language interface other than Russia, which further complicates matters for foreign users. Users have reported difficulties in installing the app on their mobile devices, adding to the chaos at the centre.

Volunteers and centre staff are assisting visitors due to the app's difficulties, but the situation remains challenging. The search results do not provide information about the organisation that commissioned the Russia migration authority to develop the app for document processing.

The issue at the migration centre is causing mass complaints from foreigners, with Baza reporting on the situation. Additionally, a separate case has been reported of a foreigner being accused of sexual acts against a minor, and this case has been sent to court.

The ongoing problems with the app are negatively impacting the efficiency of the document processing procedure at the centre, causing delays and frustration for all involved. Visitors are now required to arrive hours before opening to secure their service, further adding to the centre's congestion.

The situation at Sakharovo migration centre serves as a reminder of the importance of accessible and user-friendly technology in serving diverse communities. It is hoped that a solution will be found soon to alleviate the ongoing problems and ensure that the centre can operate efficiently and effectively for all its visitors.

Read also:

Latest