Long-Term Website Maintenance Alliance with SiteCare at KOTA: Continued Cooperation on Site Management
Based in the heart of Clerkenwell, London, KOTA is a specialist in Creative Web Design, Web Development, Branding, and Digital Marketing. One of their key offerings is the SiteCare package, an ongoing website maintenance insurance that secures and modifies websites, ensuring they perform at their maximum potential.
Expert Team and Priority Support
KOTA's team includes expert designers, developers, and strategists who are dedicated to keeping your website in top shape. SiteCare subscribers benefit from priority support, ensuring any issues are addressed promptly. A dedicated account manager is assigned to each subscriber, who logs and schedules issues as a priority and communicates the status until completion.
Inclusive Services and Roll-Over Hours
SiteCare includes two hours of monthly development hours for small website tweaks. Any substantial tweaks above the two hours per month will be quoted at a reduced hourly rate. Unused hours can roll over for a three-month period, providing flexibility for larger projects.
Proactive Partnership and Advanced Tools
SiteCare performs speed optimization and manual checks twice a month, ensuring your website is always running smoothly. It also automatically updates WordPress and all plugins used on websites, keeping your site secure and up-to-date.
To ensure maximum uptime, KOTA uses the Pingdom tool to alert them of any website downtime. For hosting, KOTA partners with WPEngine, a secure and optimized solution for WordPress sites. SiteCare is hosted on optimized servers and in code repository for efficiency.
Specialised Services and Partnerships
KOTA's services are not limited to SiteCare. They also specialize in designing and building new websites. In fact, their portfolio includes numerous websites they support on a daily basis. To further enhance their services, KOTA has partnered with Accenture, the company selected to provide the hosting and security infrastructure for their websites.
In conclusion, KOTA's SiteCare package offers a proactive partnership that ensures your website is always performing at its best. With a dedicated team, priority support, and regular maintenance, your website is in safe hands with KOTA.
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