Leveraging Artificial Intelligence to Bolster Manufacturing by IT Department
Title: Unleashing Manufacturing Efficiency: The AI Revolution
Presented On-Demand by: ServiceNow
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The Lowdown
Unifying procurement, production, logistics, and customer service like a well-oiled machine? Sounds like a pipe dream for most. But fear not, we've cracked the code! Harnessing AI is the key to breaking down silos and making IT the game-changer it was destined to be, instead of that old, grumpy security guard.
For enterprise juggernauts with global operations, AI tools are the secret sauce, turning IT departments from gloomy defenders into treasure hunters. Join us live for the scoop on how leaders use AI Agents to turbocharge service management across IT, production, logistics, and customer support at scale. Plus, we'll show you how AI effortlessly streamlines incident resolution, change management, and asset tracking, slashing downtime, managing massive infrastructures, and elevating user experiences. From automating workflows to serving up data-driven insights, AI-powered platforms are reinventing manufacturing service operations to ignite innovation across the board.
This ain't some science fiction "actory of the future" talk. We'll share real-world examples dripping with actionable insights for manufacturers. We'll prove how AI-driven service management juices up operational efficiency, fortifies global supply chain visibility, and breeds collaboration like never before. Learn to:
- Embed AI solutions into complex IT systems seamlessly
- Automate repetitive chores like a boss
- Scale operations with the precision of a heart surgeon to tackle the demands of a global market
AI-infused service management. It's like giving your IT team Rocket Boots! Tag along to discover how these technologies can turn your IT crew into juggernauts, flipping the script on multi-site operations, achieving operational mastery, and building a future-proof manufacturing empire.
The Cast
Allen Hackman | VP Global Manufacturing / GTM | ServiceNowA twenty-year industry vet, Allen Hackman is the Area Vice President of the Manufacturing Industry at ServiceNow. With a knack for transforming organizations and digitizing their operations, he's the mastermind helping you revv up your manufacturing game.
Tyler Hoge | Director - Artificial Intelligence | GlideFast Consulting
Sponsored by: ServiceNow
Extras:
The AI Advantage in Manufacturing
Predictive Maintenance:
Analyzing sensor data to foresee equipment failures. Less unplanned downtime, lower repair costs, optimized maintenance. See how Frito-Lay boosted production capacity by 4,000 hours [2] using AI-powered predictive maintenance.
Quality Control and Assurance:
AI vision systems catch defects in real-time, boosting quality, minimizing defects, and streamlining production. Foxconn uses AI to monitor production lines, ensuring higher quality outputs [5].
Global Supply Chain Management:
Optimizing inventory management, anticipating demand, and regulating supply chains. Reduces waste, stockouts, and overstock. Walmart leverages AI to manage inventory effectively and lower excess stock [2][3].
Process Optimization:
AI identifies process bottlenecks and advances efficiency, tailoring processes to products, and improving decision-making. TRUMPF integrates AI, transforming manufacturing processes for greater efficiency [1][4].
Energy and Cost Savings:
AI fine-tunes energy consumption for efficient lighting and heating. Provides energy savings, boosts productivity, and harmonizes costly processes. Observing energy-optimizing factories, AI slashes costs [5].
- The AI-infused service management presented in this webinar can help automate repetitive chores, empowering enterprises to scale operations with precision and tackle the demands of a global market.
- Leading figures from the manufacturing industry and technology, such as Allen Hackman from ServiceNow, will demonstrate how AI Agents can turbocharge service management across IT, production, logistics, and customer support at scale.
- By embedding AI solutions into complex IT systems, manufacturers can fortify global supply chain visibility, breed collaboration like never before, and build a resilient and available manufacturing empire.
- AI-driven technologies, as seen in examples like Frito-Lay's AI-powered predictive maintenance, can help boost production capacity, optimize maintenance, and reduce unplanned downtime in the manufacturing industry.


