Karnataka Rural Bank Alliance Joins Forces with Fyno to President Over Complete Customer Communication Policy
Fyno, an intelligent communications hub founded in 2022, has announced a partnership with Karnataka Grameena Bank. The platform, known for delivering secure, compliant, reliable, and scalable customer communication, will now manage the bank's customer communication infrastructure.
With Fyno's platform, Karnataka Grameena Bank aims to simplify its operations and achieve autonomy in provider management. The platform centralises the bank's previously siloed communication systems, giving them full visibility and enhancing deliverability.
One of the key benefits of Fyno's platform is its ability to track every message from the point of trigger to final delivery. This feature will help Karnataka Grameena Bank maintain a high level of control over its customer communication.
Moreover, Fyno's vendor-agnostic platform is adaptable in an evolving regulatory and digital environment. This adaptability ensures the bank's communication systems remain compliant and secure, even as regulations change and digital technologies evolve.
Fyno's platform also ensures up to 100% message deliverability through smart channel routing. This means that every message sent by Karnataka Grameena Bank is delivered to its intended recipient, ensuring a seamless customer experience.
Aniketh Jain, CEO of Fyno, stated, "We are thrilled to partner with Karnataka Grameena Bank. Our platform is designed to empower financial institutions like Karnataka Grameena Bank to manage their customer communication stack efficiently and securely."
It is important to note that Aniketh Jain was not previously employed by Karnataka Grameena Bank before announcing the partnership. He is the CEO of Fyno, the company providing the communication platform to the bank.
The press release about Fyno's platform and its implementation by Karnataka Grameena Bank was sourced from PTI (Public Relations Today) under an arrangement with PNN. The Tribune, a newspaper that offers Premium access for exclusive insights, opinions, analysis, and other member-only benefits, published the press release. However, they take no editorial responsibility for its content.
The Tribune has a feature for users to sign in to access their Premium benefits. The press release was marked as coming to the readers under an arrangement with PNN.
In conclusion, Fyno's partnership with Karnataka Grameena Bank marks a significant step forward in the bank's digital transformation journey. With Fyno's platform, Karnataka Grameena Bank can streamline its customer communication, ensuring a more efficient and secure customer experience.
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