Industry Cloud Forum 2025 Outlook: Exploring the Future of Tech in Business Sectors
Infor, a leading provider of cloud-based business software, recently held its annual Infor Analyst Innovation Summit in Manhattan, New York. The event, attended by executives, customers, market analysts, and Infor team members, reiterated the company's strategy as the "Industry Cloud Complete Company."
Infor's innovation priorities focus on creating value through insights, automation, and process. The company aims to be an "Industry Cloud Complete Company" with industry-specific solutions for over 2000 micro verticals.
AI-Infused Innovation
Infor continues to enhance its cloud services with AI capabilities that address specific industry challenges. The Warehouse Management System, for instance, has been cloud-based for 5 years and includes labor management within its scope. The system has experienced significant momentum, evidenced by cloud customer growth and uptime.
Infor's Warehouse Management System is a comprehensive unified solution, leveraging the Infor Industry Cloud Platform for capabilities like extensibility, document management, analytics, and workflows. Specific innovations presented included embedded GenAI use cases and the GenAI assistant, predictive intelligence for tasks like product volume forecasting and anomaly detection, and automation examples utilizing IDP and RPA.
Operational Agility and Resilience
By embedding AI into supply chain and manufacturing processes, Infor helps businesses better navigate market disruptions and uncertainty. The Warehouse Management System roadmap focuses on AI-infused innovation, including Machine Learning, Predictive Analytics, RPA, and Generative AI.
Data-Driven Decision Making and Analytics
Infor focuses on advanced reporting and analytics tools that utilize AI to transform raw data into actionable insights. This is particularly noted in their construction solutions, where AI-powered analytics improve project management, cost control, and collaboration.
Mobile and Collaborative Tools
AI-powered CRM automation and mobile solutions allow teams to work seamlessly with real-time updates, enhancing sales and customer relationships on the go.
Industry Cloud and Domain-Specific AI
Infor is leveraging its Industry Cloud Platform and advanced technologies, including AI, Generative AI, Process Mining, and RPA, to provide industry-specific solutions. For example, the use of AI and automation in product lifecycle management (PLM) for fashion helps accelerate innovation and sustainability efforts.
The Future of Infor Nexus
The upcoming Infor Nexus Digital Assistant will offer a conversational interface and aim to speed up access to data, enhance decision-making, automate tasks, and build trust in AI.
The second day of the Infor Analyst Innovation Summit featured breakout sessions on tools and industries of focus, with a focus on Warehouse Management Systems. The sessions aimed to provide a deeper understanding of Infor's innovations, which are designed to deliver predictable results and simplify the path to value realization for its customers.
Infor's innovation strategy is rooted in embedding AI and automation directly into industry-specific business processes delivered via cloud solutions. This approach enables customers to increase speed to market, optimize operations, and sustain growth in complex markets.
[1] Source: Infor Analyst Innovation Summit presentations and materials.
- Infor is prioritizing innovation by creating value through insights, automation, and process, aiming to become the "Industry Cloud Complete Company" with industry-specific solutions for over 2000 micro verticals.
- The Warehouse Management System, which has been cloud-based for 5 years, offers AI capabilities to address specific industry challenges, with significant growth and uptime in cloud customers.
- Infor focuses on advanced reporting and analytics tools that utilize AI to transform raw data into actionable insights, particularly noted in their construction solutions.
- By embedding AI into supply chain and manufacturing processes, Infor helps businesses navigate market disruptions and uncertainty, with a focus on AI-infused innovation in the Warehouse Management System roadmap.
- Infor is leveraging its Industry Cloud Platform and advanced technologies, including AI, Generative AI, Process Mining, and RPA, to provide industry-specific solutions, such as the use of AI and automation in product lifecycle management for fashion.
