GM's Software Woes: Sales Halts, Executive Departures
General Motors (GM) has faced a series of setbacks in its software division. The company has issued stop-sale orders for several vehicles due to software glitches. Meanwhile, key executives, including the chief digital officer and chief experience officer, have resigned.
GM's troubles began with the Chevy Blazer EV. Sales were halted due to software issues. The company also paused sales of the 2024 Chevrolet Colorado and GMC Canyon trucks for similar reasons. These pauses allowed GM to address the software problems.
GM's software woes have led to changes in leadership. Edward Kummer, the chief digital officer since October 2021, has resigned. Donald Chesnut, the first chief experience officer, who joined in January 2021, has also stepped down. Mike Abbott, the former executive vice president of software and services, resigned due to health reasons. Baris Cetinok has been named interim head of software and services.
GM has faced criticism for planning to phase out Apple CarPlay and Android Auto in future vehicles. The company has reorganized its digital services and experiences teams to improve efficiency.
GM's software issues have led to temporary sales halts and changes in leadership. The company is working to resolve these problems and improve its software efficiency. Despite criticism, GM is committed to enhancing its digital services.
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