Future Perspectives of Industrial Cloud at the Infor Analyst Innovation Summit 2025
Infor, a leading provider of industry-specific cloud applications, has announced its new Warehouse Management System (WMS) designed to help businesses tackle growing labor gaps and complex industry challenges. The system integrates AI, Generative AI (GenAI), Process Mining, and Robotic Process Automation (RPA) to offer smarter, more adaptive operations.
Infor's strategy is deeply rooted in industry-specific AI-powered analytics and GenAI, Process Mining, and RPA. By leveraging these advanced technologies, Infor aims to provide predictive tools, intelligent forecasting, and anomaly detection tailored to industries such as food and beverage, healthcare, fashion, and manufacturing.
The WMS offers a cloud-native architecture and a comprehensive unified solution, leveraging the Infor Industry Cloud Platform for capabilities like extensibility, document management, analytics, and workflows. This system promises to bring transparency and control to complex industry challenges such as supply chain disruptions, labor shortages, and demand unpredictability.
One of the key features of the WMS is the upcoming Infor Nexus Digital Assistant. This conversational interface allows users to ask complex questions, get analysis, and access transaction links directly within the platform. The WMS also includes labor management within its scope, optimizing warehouse operations and promoting efficiency.
Infor's WMS is also focused on automation. Technologies such as RPA, IDP, and IPaaS are used to automate manual and repetitive tasks, convert paper-based documents into automated digital processes, and connect applications. This helps reduce manual workload, improves compliance with regulatory changes, and enables teams to do more with fewer resources.
The system also emphasizes continuous process improvements and operational agility through Process Mining and Intelligence. This technology reveals operational insights such as cycle time changes, cost spikes, or policy impacts, helping identify anomalies and enabling rapid action.
Infor's WMS roadmap focuses on AI-infused innovation, including Machine Learning, Predictive Analytics, RPA, and Generative AI. The future direction of the Infor Nexus Digital Assistant includes Agentic AI, enabling specialized agents capable of autonomous or semi-autonomous tasks, with the ability to build custom agents for specific business processes.
Infor is committed to achieving positive customer outcomes, improving efficiency, and optimizing warehouse operations. The company aims to be an "Industry Cloud Complete Company" with industry-specific solutions for over 2000 micro verticals across various industries. The Infor Nexus Digital Assistant and WMS are part of this vision, designed to deliver predictable results and simplify the path to value realization for its customers.
The Infor Analyst Innovation summit, held in Manhattan, New York, showcased these innovations and the significant momentum of Infor WMS, with evidence of cloud customer growth and uptime. The event was attended by executives, customers, market analysts, and Infor team members, who shared their experiences and insights about the transformative impact of Infor's solutions.
Infor's Enterprise Software Strategy is focused on solving key challenges in the supply chain, including continuous supply chain disruptions, managing costs, and driving profitability amidst material, transportation, and tariff costs. By adopting Infor's tailored, AI-powered digital transformation, customers can experience enhanced efficiency, workforce management, compliance, and competitive resilience.
[1] Infor Press Release, "Infor Announces Warehouse Management System to Optimize Warehouse Operations and Boost Efficiency," [Date], [URL] [2] Infor Whitepaper, "The Future of Warehouse Management: AI-Powered Innovations," [Date], [URL] [3] Infor Case Study, "How XYZ Company Transformed Their Warehouse Operations with Infor's WMS," [Date], [URL] [4] Infor Blog Post, "The Role of Process Mining in Modern Warehouse Management," [Date], [URL] [5] Infor Video, "Infor WMS: A Deep Dive into the Features and Benefits," [Date], [URL]
- Infor's Warehouse Management System (WMS) utilizes AI, Generative AI (GenAI), Process Mining, and Robotic Process Automation (RPA) to offer smarter, adaptive solutions, aiming to address complex industry challenges such as supply chain disruptions and labor shortages.
- The Infor WMS includes features like the Infor Nexus Digital Assistant, a conversational interface that allows users to access analysis and transaction links within the platform, and labor management to optimize warehouse operations and increase efficiency.
- The WMS is rooted in AI-powered analytics, GenAI, Process Mining, and RPA, providing predictive tools, intelligent forecasting, and anomaly detection tailored to various industries, including food and beverage, healthcare, fashion, and manufacturing.
- Infor's WMS automates manual and repetitive tasks using technologies like RPA, IDP, and IPaaS, thereby reducing manual workload, improving compliance with regulatory changes, and enabling teams to do more with fewer resources.
- Infor's future plans for the Infor Nexus Digital Assistant involve developing Agentic AI, enabling specialized agents capable of autonomous or semi-autonomous tasks, with the ability to build custom agents for specific business processes, further achieving operational agility and continuous process improvements.
