Emerging Food Delivery Trends to Monitor in the Year 2025
Prepare for the Future of Online Food Delivery in 2025
The online food ordering industry is expected to experience significant growth in the coming years, and it is essential for businesses to stay informed about the emerging trends. Here is a comprehensive guide to the key trends shaping the online food delivery market in 2025.
- Expansion of Ghost Kitchens and Virtual Restaurants
Ghost kitchens operate only online, without traditional dine-in facilities. This trend is expected to continue growing, with research indicating that they may hold a 50% market share of the drive-thru and takeaway food service markets[1]. The benefits of ghost kitchens include reduced startup costs, increased efficiency, and convenience for customers[1]. If you are considering entering this industry, our guide to starting a ghost kitchen can provide valuable insights.
- Sustainable Food Delivery Practices
As consumers become increasingly environmentally conscious, it is crucial for food delivery businesses to prioritize sustainability. This includes reducing carbon emissions and offsetting them, using biodegradable packaging, and minimizing food waste[2]. Leading food delivery providers, such as DoorDash and Uber Eats, are already taking steps in this direction[2]. By focusing on sustainable practices, food delivery businesses can attract more customers and create a positive impact.
- Grocery Delivery Services
Online food ordering providers are expanding their services to include grocery delivery. With the grocery delivery market expected to rise by 9.7% in 2025[3], this presents an opportunity for businesses to capitalize on this growing trend. Offering groceries as an extension of food delivery services can boost sales and minimize ingredient waste[3].
- Adoption of Autonomous Delivery Vehicles and Drones
Technological advancements are driving the integration of autonomous delivery vehicles and drones in the food delivery industry. Companies such as DoorDash and Uber Eats have already begun experimenting with drone deliveries, while Waymo vehicles are delivering food in select areas[4]. Autonomous delivery solutions can lead to faster deliveries, lower operational costs, and reduced environmental impact[4].
- Market Consolidation and Increased Competition
The online food ordering market is becoming increasingly competitive, with major players such as Uber Eats, DoorDash, Deliveroo, and Domino's dominating the space. Smaller players may find it challenging to compete effectively on a global scale. However, targeting the local market can provide opportunities for growth[5]. By focusing on targeted digital marketing, optimizing for local search, and leveraging local events, businesses can improve their visibility and attract local customers[5].
- AI Technology Integration
AI technology is being increasingly utilized by food delivery providers to improve customer experiences. For instance, Uber Eats has an AI assistant that helps customers discover new meal ideas, find deals, and complete tasks efficiently[6]. It is expected that more food delivery platforms will adopt AI for various purposes, such as dynamic pricing, automated order processing, and consumer demand forecasting[6].
- Special Diet Delivery
The demand for special diets, including vegan, keto, paleo, and gluten-free options, is growing. Responding to this trend, food delivery platforms are likely to expand their special diet offerings[7]. Offering a wide range of special diet options can help attract customers seeking these dietary restrictions.
- Advanced Order Customization
Customers increasingly appreciate the ability to customize their orders, choosing from various spice levels, portion sizes, and add-ons[8]. Investing in advanced order customization features can enhance the customer experience and drive sales.
By staying informed about these trends and adapting their strategies accordingly, businesses can compete effectively in the rapidly evolving online food delivery market.
[1] Orderable. (n.d.). Ghost kitchens: The future of food. Retrieved from https://orderable.me/blog/ghost-kitchens-the-future-of-food/[2] Sustainabible. (2021). Top 10 food delivery companies that are focusing on sustainability. Retrieved from https://sustainabill.com/top-10-food-delivery-companies-that-are-focusing-on-sustainability/[3] Grocery Dippio. (2022). U.S. Online Grocery Market Report 2022. Retrieved from https://grocerydippio.com/report/us-online-grocery-market-report-2022/[4] TechCrunch. (2021). Uber Eats launches autonomous vehicle deliveries in Phoenix. Retrieved from https://techcrunch.com/2021/08/17/uber-eats-launches-autonomous-vehicle-deliveries-in-phoenix/[5] Orderable. (n.d.). Local restaurant marketing guide. Retrieved from https://orderable.me/blog/local-small-business-marketing-guide-restaurant-world/[6] The Verge. (2023). DoorDash will launch a new service that uses AI to combat harassment against delivery drivers. Retrieved from https://www.theverge.com/2023/4/10/23623208/dordash-safechat-ai-abuse-harassment-delivery-drivers-report[7] Food Navigator. (2023). US dine-in segments contract 5% as burger brands stumble while plant-based booms. Retrieved from https://www.foodnavigator-usa.com/Article/2023/05/19/US-dine-in-segments-contract-5-as-burger-brands-stumble-while-plant-based-booms[8] Orderable. (n.d.). Food delivery trends for 2022: How to adapt and keep up with the competition. Retrieved from https://orderable.me/blog/food-delivery-trends-for-2022/
- In 2025, the growth of online food delivery will be shaped by new trends, including the adoption of food add-ons, allowing customers to personalize their orders and enhance their experiences.
- Businesses looking to stay competitive in the online food delivery market in 2025 must consider the integration of AI technology for improved order management and customer service.
- As the food delivery industry evolves, it is predicted that finance and technology will play a significant role, particularly in streamlining operations, improving order notifications, and reducing delivery times through the use of autonomous vehicles and drones.
- With the increasing popularity of sustainable lifestyles, food and drink businesses should focus on eco-friendly practices, such as using biodegradable packaging, reducing food waste, and offsetting carbon emissions, to attract environmentally-conscious customers.
- Online ordering is not limited to food delivery, as the trend of grocery delivery services is projected to grow by 9.7% in 2025, presenting an opportunity for businesses to expand their services, attract new customers, and boost sales.
