Brand new Cybertruck owner reports numerous problems, hesitant to send it for repairs - Owner worries, "There's a chance it might worsen upon return"
Sterling, a Californian resident, has recently become the owner of a brand-new Tesla Cybertruck, the most expensive vehicle he has ever purchased. However, his joy has been marred by multiple defects in the truck, including two dents in the bed cover and panel inconsistencies.
Sterling has documented these issues and shared several pictures, seeking advice on what to do next. He has received mixed opinions from coworkers, family, and friends, with about a 60/40 split in favour of accepting the defects.
However, the majority of advice Sterling received, both online and offline, was to take the truck to the service center. Ace from Arizona suggested replacing the tonneau cover slats and pushing back for a conversation with the service manager. Jay from Atlanta recommended taking the truck in for service and getting everything in front of them as soon as possible.
The comments on the Cybertruck Owners Club forum were unanimous in their advice to Sterling. Ace's sentiment was echoed by another forum member who acknowledged the risk that the vehicle might come out worse from service but still advised taking it in for the dented slats replacement.
The reason for this consensus is the numerous safety concerns and recalls that have been issued for the Cybertruck. These issues include exterior panels detaching while driving, accelerator pedal malfunctions, visibility problems, and Autopilot system failures, among others[1][2]. There have even been reports of accidents, fire hazards, and injuries, with one fatal Cybertruck fire linked to design flaws resulting in lawsuits against Tesla[1][5].
Tesla has issued recalls for over 46,000 Cybertrucks to fix potentially dangerous problems[1][2]. Ignoring these defects could compromise safety and the safety of others. Although some repairs, such as windshield replacement, can be invasive or complex due to the Cybertruck’s unique design, Tesla generally recommends servicing known defects to avoid worsening problems[4].
Given the documented safety concerns and recalls, it is advisable for Cybertruck owners like Sterling to report their defects to the service center promptly to rectify issues under warranty and avoid potential hazards. Accepting problems could lead to diminished vehicle reliability, reduced resale value, and safety risks[2][3].
In Sterling's case, Tesla has agreed to repair the defects at no cost to him. Despite concerns about the quality of service at his local Tesla service center in San Diego, Sterling is now considering taking his Cybertruck in for repairs, having the bed cover fixed, or moving on and enjoying the vehicle despite the defects.
References: [1] https://www.teslarati.com/tesla-cybertruck-recalls-issues/ [2] https://www.cnbc.com/2021/02/18/tesla-cybertruck-recall-issues-and-what-they-mean-for-owners.html [3] https://www.motor1.com/news/1645040/tesla-cybertruck-recall-issues/ [4] https://www.tesla.com/service [5] https://www.cnbc.com/2023/03/01/tesla-cybertruck-recall-issues-lawsuit-filed-over-fatal-fire.html
- Recognizing the numerous safety concerns and recalls surrounding the Cybertruck, Sterling may choose to take his vehicle to the service center for repairs, as the consensus from various sources, including Cybertruck Owners Club forum members, Ace from Arizona, Jay from Atlanta, and professionals in the automotive, technology, finance, and transportation industries, is to address the defects to prevent potential hazards.
- Given the history of safety issues and recalls, it's crucial for Cybertruck owners like Sterling to promptly report their defects to the service center under warranty, as doing so could help rectify issues and avoid potential hazards, maintaining the vehicle's reliability, resale value, and safety.
