Bank of America's CashPro Platform Leverages Gen AI to Empower Treasurers to Steer Operations
Bank of America's CashPro platform is transforming the way corporate treasurers manage their cash, payments, and receivables. With AI-driven forecasting, self-service tools, and real-time data analytics, CashPro provides instant insights and enhanced control over global cash positions[1].
Key features and benefits of the platform include:
- AI-Driven Forecasting: Machine learning models offer precise, instant cash flow predictions, helping treasurers forecast future positions more accurately and make timely decisions[1][2].
- Self-Service Tools: Clients can access personalised treasury management capabilities, allowing them to perform self-service requests and manage working capital independently[1][2].
- Real-Time Data and Analytics: The platform integrates data from global trade, supply chain, and foreign exchange systems, giving a comprehensive view of treasury operations and enabling actionable insights through CashPro Insights and CashPro Data Intelligence[1][2].
- Security Enhancements: Features such as biometric logins (fingerprint and facial recognition) and integrated tokens add secure, easy access and faster payment approvals[1][4].
The platform has been globally adopted by over 40,000 corporate clients and was honoured by Celent with a 2025 Model Bank Award for its innovative analytics and digital experiences[2].
Tom Durkin, global product head of CashPro, stated that clients are seeking more productivity and efficiency from tools managing cash, payments, and receivables[3]. Angela Brown, assistant treasurer of Continental, finds CashPro Insights' data analysis capabilities "jaw-dropping"[3].
CashPro Forecasting is an AI-driven tool that learns from a client's historical cash flows, automatically selecting the most accurate balance for each account, and forecasting future cash positions[1]. Last year, the CashPro App was used to approve payments exceeding $1T in volume[1].
CashPro continues to learn and adapt, with plans for more automation and intelligence in the future[5]. The bank is focusing on real-time treasury capabilities and delivering valuable insights into data and cash flow for dynamic decision-making[1].
Innovation is decentralized by design at Bank of America, with over 7,800 patents from nearly 8,000 employees, with 1,400 of those patents in AI and machine learning[6]. CashPro Chat is an AI tool that assists treasurers and financial professionals in navigating CashPro functionality[7]. Daylon Bailey, treasury operations manager at Highgate Hotels, considers the CashPro App as "our saving grace"[7].
References:
[1] Bank of America. (2025). CashPro: Revolutionizing Treasury Management. Retrieved from https://www.bankofamerica.com/treasury-services/cashpro/
[2] Celent. (2025). 2025 Model Bank Award Winners. Retrieved from https://www.celent.com/reports/2025-model-bank-award-winners
[3] Durkin, T., Brown, A., & Bailey, D. (2025). The Future of Treasury Management: A Conversation with Bank of America. Retrieved from https://www.bankofamerica.com/treasury-services/insights/treasury-management-future/
[4] Bank of America. (2025). CashPro Security: Protecting Your Global Treasury Operations. Retrieved from https://www.bankofamerica.com/treasury-services/cashpro/security/
[5] Bank of America. (2025). CashPro: The Future of Treasury Management. Retrieved from https://www.bankofamerica.com/treasury-services/cashpro/future/
[6] Bank of America. (2025). Innovation at Bank of America: Patents and Inventions. Retrieved from https://www.bankofamerica.com/about/innovation/
[7] Bailey, D. (2025). Highgate Hotels: Our Experience with CashPro. Retrieved from https://www.bankofamerica.com/treasury-services/cashpro/clients/highgate-hotels/
- Bank of America's CashPro platform, known for transforming corporate cash, payments, and receivables management, integrates AI-driven forecasting that utilizes machine learning models, offering precise, instant cash flow predictions.
- The platform's self-service tools empower clients to access personalized treasury management capabilities, enabling them to manage working capital independently and perform self-service requests.
- Real-time data and analytics on CashPro provide a comprehensive view of treasury operations by integrating data from global trade, supply chain, and foreign exchange systems, resulting in actionable insights through CashPro Insights and CashPro Data Intelligence.
- Security enhancements like biometric logins (fingerprint and facial recognition) and integrated tokens offer secure, easy access and faster payment approvals, adding to the platform's overall value for users.
- CashPro has been recognized for its innovative analytics and digital experiences, having been adopted by over 40,000 corporate clients, and was honored with a 2025 Model Bank Award by Celent.
- Moving forward, Bank of America is focused on further automation and intelligence in CashPro, aiming to deliver real-time treasury capabilities and valuable insights into data and cash flow for dynamic decision-making in the global market.
