AI Platform Secures Funding for Expansion of AI-Powered Messaging Services
KredosAi, an AI-native customer engagement startup, has announced a successful seed funding round led by Okapi Ventures. The funding will be utilised to expand into new markets, enhance AI capabilities, and grow sales and marketing efforts.
KredosAi's platform leverages advanced technologies such as conversational intelligence, Rich Communication Services (RCS), and real-time data to create hyper-personalized and outcome-driven customer communications. The platform supports thousands of message variants, optimizing engagement and reducing churn, particularly in the area of payment recovery and preserving customer relationships through human-centric AI and behavioural economics models.
The benefits KredosAi offers to enterprise partners are numerous. By employing RCS, KredosAi provides richer media, read receipts, and app-like seamless experiences compatible with iOS 18 and Android devices. This modernization of customer engagement beyond traditional SMS improves trust, satisfaction, and retention.
Moreover, KredosAi's real-time, data-driven, and AI-optimized messaging campaigns help preserve customer relationships and reduce disconnections. The platform's ability to handle hundreds of thousands of RCS messages daily ensures effective outreach scaling.
KredosAi has demonstrated its effectiveness in driving results for enterprise partners such as UScellular. By modernizing their communication strategy with RCS, KredosAi has improved customer payments and engagement, enhancing the customer experience and driving payment recoveries at scale.
Jeff Bocan, Partner at Okapi Venture Capital, praised KredosAi's real-world execution in AI-powered, hyper-personalized customer engagement. He noted that the startup's vertical go-to-market strategy shows a clear understanding of enterprise needs.
Other participants in the funding round include StartFast Ventures, SeaChange Fund, Early Light Ventures, Stout Street Capital, and SaaS Ventures. With this funding, KredosAi is preparing to scale its platform with other enterprise partners and redefine the relationship between enterprises and past-due customers.
KredosAi aims to improve customer outcomes, not just in engagement, but in cash conversion and payment recovery. Its platform reaches past-due customers with empathy and context at scale, positioning enterprises at the forefront of innovation in customer service and payment enablement.
Venture capital firm Okapi Ventures has invested in KredosAi, a technology startup specializing in AI-powered customer engagement, to fund its expansion into new markets and enhance its artificial-intelligence capabilities for investing in financing new ventures. The platform, with its advanced technologies like conversational intelligence and real-time data, will aim to drive better cash conversion and payment recovery for enterprise partners, positioning them at the forefront of innovation in customer service and payment enablement.
