AI Agents Predicted to Number Over 1 Billion by 2028: Strategies for Integration Unveiled by Microsoft
Microsoft takes strides to enhance Copilot flexibility with new low-code fine-tuning service and more intuitive agent collaboration tools, unveiled during the inaugural day of the tech giant's Build 2025 conference.
The novel low-code feature integrated within Copilot Studio allows businesses to educate specialized AI agents using their proprietary documents, processes, and expertise in their domain—all without the need for machine learning expertise or external assistance.
Jared Spataro, the chief marketing officer of Microsoft AI at Work, noted in a blog post that an escalating number of businesses are leveraging Copilot and agents to augment their team's capabilities. In the last quarter, he mentioned, clients created over one million custom agents across SharePoint and Copilot Studio, marking a 130% increase from the previous quarter.
The primary aim is to simplify the use of Copilot and make it relevant to a business's unique requirements. By providing the system with a few labeled documents, Copilot can learn more about the company's identity, tone, and vocabulary, consequently producing outputs more in-tune with the organization.
With this information, Copilot can generate tailored agents for specific drafting or other types of documentation and workflows. Notably, this entire process transpires within the Microsoft 365 suite, guaranteeing that company data is not utilized to train any other Microsoft services and remains within the organization's secure network.
Microsoft also unveiled new capabilities for multi-agent orchestration within Copilot Studio. This capability empowers agents to exchange data, collaborate on tasks, and share workloads based on an agent's expertise, making sense given the escalating global deployment of AI agents.
By 2028, Microsoft anticipates over 1.3 billion AI agents working behind the scenes. To maximize their potential, having agents collaborate in siloed environments is counterproductive for enterprises. Hence, Microsoft's new services, slated for release in June as part of an early adopter program, cater to this demand.
These advancements build on other recent Copilot Studio capabilities, such as 'Model Context Protocol', 'Agent flows', and 'Deep reasoning', highlighted by Spataro as tools aimed at empowering developers and transforming every business process with Copilot Studio's agents.
- As Microsoft's Copilot Studio continues to evolve, it now integrates artificial-intelligence (AI) to learn from a business's proprietary documents, processes, and expertise, enhancing cybersecurity by keeping company data within its secure network.
- The tech giant's new low-code fine-tuning service and collaborative tools for Copilot, unveiled at Build 2025, leverage artificial-intelligence (AI) to create tailored agents for specific documentation and workflows, and facilitate multi-agent collaboration to optimize AI agent performance by 2028.
